Last Updated: 21 April 2026

GED Institute (Pty) Ltd ("GED Institute", "we", "us", or "our") is committed to protecting the privacy and personal information of our students, their parents or guardians, and visitors to our website at www.gedinstitute.com. This Privacy Policy explains how we collect, use, store, and protect your personal information, in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African law.

By enrolling with us or using this website, you consent to the practices described in this Privacy Policy.

1. Who We Are

Responsible Party (as defined under POPIA): GED Institute

Address: 28 Upper Recreation Road, Fish Hoek, Cape Town, South Africa

Website: www.gedinstitute.com

Email: hello@gedinstitute.com

2. Information We Collect

2.1 Information You Provide to Us

We collect personal information that you provide directly to us, including when you:

•        Enquire about our programmes or schedule a campus visit

•        Complete an enrolment or registration form

•        Communicate with us by email, telephone, or in person

•        Submit content through our website contact forms

This may include:

•        Full name

•        Date of birth

•        Contact details (email address, telephone number, physical address)

•        Academic history or educational background

•        Parent or guardian information (where the student is a minor)

•        Payment information (processed securely; we do not store full card details)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

•        IP address and browser type

•        Pages visited and time spent on the site

•        Referring website or search terms

This information is collected through standard web analytics tools (such as cookies) and is used to improve our website and understand how visitors interact with it.

2.3 Special Personal Information

We generally do not seek to collect special personal information (such as health information or race) unless it is voluntarily provided for the purpose of supporting a student's specific learning needs. Where such information is provided, it is treated with the highest level of confidentiality.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

•        To process enrolment and manage your student account

•        To provide academic support, track progress, and communicate feedback

•        To communicate with parents and guardians about student progress

•        To process payments and send invoices or receipts

•        To respond to enquiries and provide customer support

•        To send administrative communications (such as schedule changes or policy updates)

•        To improve our website and services

•        To comply with legal obligations

We will not use your personal information for direct marketing without your prior consent, and you may opt out of any marketing communications at any time.

4. Sharing Your Information

GED Institute does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business (for example, payment processors or IT service providers). These providers are required to keep your information confidential and to use it only for the purposes for which it was disclosed.

4.2 Legal Requirements

We may disclose personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights, or respond to a government request.

4.3 GED Testing Service

In assisting students with exam preparation and scheduling guidance, we may refer students to Pearson VUE or GED Testing Service. Any information shared with these organisations is subject to their own privacy policies.

5. Data Retention

We retain personal information for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or as required by law. Student records are typically retained for a period of five (5) years after the conclusion of the student's enrolment, after which they are securely deleted or anonymised.

6. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. These measures include secure storage of physical records, password-protected systems, and restricted access to student data on a need-to-know basis.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you suspect that your personal information has been compromised, please contact us immediately.

7. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

•        The right to be notified that your personal information is being collected

•        The right to access the personal information we hold about you

•        The right to request correction of inaccurate or incomplete information

•        The right to request deletion of your personal information (subject to any legal obligations requiring us to retain it)

•        The right to object to the processing of your personal information

•        The right to lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at hello@gedinstitute.com.

8. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how the website is used. You may disable cookies through your browser settings, though this may affect the functionality of certain parts of the website.

9. Children's Privacy

Many of our students may be under the age of 18. We take the privacy of minors seriously. Where a student is a minor, we collect and process their personal information with the consent of a parent or guardian. Parents and guardians may contact us at any time to review, update, or request deletion of their child's information.

10. Third-Party Links

Our website may contain links to third-party websites (for example, GED Testing Service or Pearson VUE). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be published on this website with the applicable effective date. We encourage you to review this policy periodically.

12. Contact and Complaints

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:

GED Institute 28 Upper Recreation Road, Fish Hoek, Cape Town, South Africa

Email: hello@gedinstitute.com

Website: www.gedinstitute.com

Information Regulator of South Africa If you are not satisfied with our response, you have the right to lodge a complaint with the Information Regulator:

Website: www.inforegulator.org.za Email: inforeg@justice.gov.za

This Privacy Policy was last updated on 21 April 2026.